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ATG venues suspend performances until 31 May due to COVID-19

Posted on (Updated on 10 Jul 2020)

The UK's Ambassador Theatre Group (ATG) have announced that performances for all of its venues' shows will be suspended until Sunday, 31 May 2020 to help further contain the spread of the coronavirus. Shows affected include The Lion King, 9 to 5 The Musical, Pretty Woman, The Woman In Black, Come From Away, The Seagull, and Wicked.

Ticketholders will be contacted by their point of sale and are encouraged to exchange their tickets for another available date. If you booked your tickets through London Theatre Direct and do not hear from us within the next few weeks, feel free to contact us by filling out this contact form here and we will be happy to exchange your tickets for a new date.

UPDATE 10 JULY 2020: ATG, who run 40 venues in the UK, has now extended venue closures up until 20 September 2020.


ATG announces suspension of all performances up to 31 May 2020

It was previously announced that most, if not all shows, in the West End have been suspended until 26 April 2020. Due to the rapid spread of the virus SARS-CoV-2, this has now been extended.

ATG issued a statement: "Due to the on-going COVID-19 crisis, we are sorry to inform you that all performances at Ambassador Theatre Group venues across the UK have been suspended until Sunday, 31 May and would like to apologise for any inconvenience this will cause."

West End venues affected:

- Ambassadors Theatre
- Apollo Victoria Theatre
- Duke of York's Theatre
- Fortune Theatre
- Harold Pinter Theatre
- Lyceum Theatre
- Phoenix Theatre
- Piccadilly Theatre
- Playhouse Theatre
- Savoy Theatre

Venues affected outside of the West End include:

- The Alexandra, Birmingham
- Aylesbury Waterside Theatre
- Bristol Hippodrome
- Edinburgh Playhouse
- Grand Opera House, York
- King's Theatre, Glasgow
- Leas Cliff Hall, Folkestone
- Liverpool Empire
- Milton Keynes Theatre
- New Theatre, Oxford
- New Victoria Theatre, Woking
- New Wimbledon Theatre
- Opera House, Manchester
- Palace Theatre, Manchester
- Princess Theatre, Torquay
- Regent Theatre, Stoke-on-Trent
- Rhoda McGaw Theatre, Woking
- Richmond Theatre
- Stockton Globe
- Sunderland Empire
- Swansea Arena
- Theatre Royal Brighton
- Theatre Royal Glasgow
- Victoria Hall, Stoke-on-Trent

How to exchange your tickets with LTD for a later date due to COVID-19 suspensions?

The main shows affected by this new suspension include Wicked, Pretty Woman, The Lion King, The Woman In Black, and Come From Away.

London Theatre Direct will be contacting all affected customers within the coming weeks to help you exchange to a new performance date of your choice. Please understand that we are processing an unusually large number of customer service requests and our team is working diligently to answer all enquiries in the order that they were received.

The Seagull and 9 to 5 tickets will be refunded automatically without the need to contact us. We kindly ask for your patience at this time.

For all other enquiries, don't hesitate to fill out our LTD contact form here.

🎟️ Please review London Theatre Direct's COVID-19 refund policy.

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By Nicholas Ephram Ryan Daniels

Ephram is a jack of all trades and enjoys attending theatre, classical music concerts and the opera.